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Community Connections (Durango)

Children and Adult Case Managers may carry a caseload of up to 50 adults.

Duties include:

  • determining eligibility for developmental disabilities

  • State General Fund and Medicaid Waiver services

  • facilitation of Service Plans

  • monitoring to ensure services are provided in a person-centered manner and in accordance with the Service Plan and in a manner that supports the health, safety and well-being of individuals in services

  • overseeing the rights of individuals with disabilities and acting as the local agent for the public interest

  • Standardized and specific training in developmental disabilities services, Colorado Medicaid and Case Management duties are required.

  • Computer proficiency must be demonstrated to comply with State of Colorado requirements for documentation by Case Managers.


  • Serve the public interest in ensuring that all services are provided in accordance with Colorado Medicaid and Department of Human Services Rules and Regulations.

  • Demonstrate knowledge of local resources and refer individuals and families to third-party and community resources as appropriate.

  • Monitor services established in the Service Plan to ensure that services meet the intent, scope, frequency and duration documented.

  • Assure the timely submission of required documentation to Colorado Health Care Policy and Finance (HCPF).

  • Cooperate fully with monitoring by HCPF and the Federal Centers for Medicare and Medicaid Services (CMS) and other governmental or private entities assigned to confirm program quality.

  • Oversee legal files for all individuals in services (Core files).

  • Comply with all local agency Policies and Procedures.

  • Complete all CHCBS referrals and for those who are eligible, complete intake process (SGF/Children’s Case Manager).

  • Prepare monthly CHCBS billing spreadsheet and submit to finance (SGF/Children’s Case Manager).

  • Serves as back up for conducting internal investigations of critical incidents involving individuals receiving services.

  • Utilize professional judgment to assess individuals’ functional eligibility for Medicaid Waiver services (ULTC 100.2) and support needs for Waiver services (SIS and ICAP).

  • Provide due process and appeal rights to individuals, guardians and authorized representatives as appropriate.

  • Communicate the potential for Conflict of Interest when services are provided through an internally managed program agency.

  • Provide own transportation as needed to visit client homes and off-site program locations.

  • Provide accurate information on job tasks for billing purposes.

  • Interact in a professional and compassionate manner with all persons in services, families and community members

  • Demonstrate good written and verbal communication skills

  • Work to create a positive, team-focused working environment with co-workers

  • Fulfill other duties as assigned by the Vice President of Case Management or the President/CEO

  • Any and all reasonable duties as assigned

Core Competencies:

• Dealing with paradox

• Listening

• Motivating others

• Organizational agility

• Patience

• Use of resources

Knowledge and Abilities:

• Customer services abilities

• Ability to prioritize

• Ability to access situation quickly

• Strong computer skills

Qualifications: Must hold a bachelor’s degree in a human behavioral science or related field of study and have at least 2 years of experience in the field of developmental disabilities or in a related field. Must comply with all State of Colorado standards for Case Management.

Physical Demands of the Job: These essential tasks may be performed with or without accommodations or assistive technology. Employees in this position may spend significant hours on the computer writing and corresponding. The employee must be able to read text on the computer and paper documents. Communicating with clients via email, letters and telephone are required. An employee in this position will use a laptop computer and may also have documents and files that they will need to transport within and outside the office. The employee will be required to travel to meetings, trainings and other community activities within the region of Southwest Colorado, with the possibility of occasional travel within Colorado or out of state to training or conferences.

Community Connections seeks a Case Manager to provide ongoing advocacy and support for people with intellectual and developmental disabilities. This position will provide case management services to adults living in La Plata and Archuleta counties. Must meet required qualifications indicated above. 4-day work week, full time position with benefits available. Salary: $21/hour ($43,680 annually based on 2,080 hours worked per year). Active CCI employees must submit a cover letter of interest and a current resume to Candidates outside of the agency must apply and attach a cover letter and resume at Employment tab by 5 pm, Tuesday, September 15, 2020. EOE

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